Returns & Exchanges
How do I return my item?
What’s Lux+Lunas return policy?
If 14 days have gone by since the delivery of your purchase, unfortunately we cannot accept a return. To be eligible for a return, your item must be unused, with tags still attached, and in original condition. Original condition means: Not washed, altered, used, tags still attached, etc.
Customer is responsible for postage costs incurred. Due to the nature of the fabric, If tags are removed or garment shows signs of wear, we will not accept a return or offer an exchange.
We work with United States Postal Service (USPS) and UPS to provide the best, most reliable US shipping options for you. Because we individually review delivery service for each and every order to ensure you the quickest, most cost-effective solution, items that are ordered together may not necessarily be shipped together.